The agent moves work forward. You define its boundaries.
Read the order, check stock, apply rules and record the result. Follow what an agent executes and when it brings in a person.
An order arrives. The agent gets to work.
At Aurora Distribuição, the order agent queries the ERP and checks the sources. Compare an order with a discrepancy and another with matching information.
Order agent
Read the order. Check the sources. Act within the rule.
Hotel Mirante
“Ana, we need 12 F20 filters for Thursday.”pedido-mirante.pdf
Access: read email, check stock and record orders that meet the rule. Discrepancies require a person.
About this scenario
Aurora Distribuição, its customers and the people in this walkthrough are fictional. The data describes a specific operation to explain the platform; interactions take place on this page without accessing or changing external systems.
A defined mission. Access scoped to the process.
Each agent has authorized sources, tools and actions. The rule determines when it may finish on its own, when it needs approval and how to record system confirmation. People receive exceptions with their evidence.
How could this apply to your operation?
Let’s define your company’s process and connections.
Discuss my operationPeople and agents. In one operation.